Refund Policy

Thank you for choosing **Rsx Skills** (www.rsx.co.in) for your learning journey. We aim to provide the highest quality digital education. Please read our refund policy carefully.

1. General Refund Policy

At **Rsx Skills**, we take pride in the quality of our content. To protect our intellectual property and maintain the integrity of our platform, we maintain a strict **No-Refund Policy** for all course purchases, subscriptions, and digital assets.

• Once you gain access to the course materials, videos, or downloadable resources, the service is considered “consumed.”
• We do not offer refunds for “change of mind” or personal dissatisfaction with the course level, as we provide detailed syllabuses and previews for every course.

2. Exceptional Circumstances

While we maintain a firm no-refund stance, we may review refund requests in the following highly specific cases:

• Duplicate Purchase: If you accidentally purchased the same course twice using the same account, we will refund the second transaction if reported within 24 hours.
• Technical Failure: If a major technical error on our platform prevents you from accessing the content for more than 72 consecutive hours and our support team is unable to resolve it.
• Unprocessed Enrollment: If your payment was successful but the course was not assigned to your account within 48 hours of purchase.

3. How to Request a Review

If you believe your situation falls under the “Exceptional Circumstances” mentioned above, you must follow this process:

• Send an email to Support@rsx.co.in from your registered email address.
• Include your Full Name, Order ID, Date of Purchase, and a detailed explanation of the issue.
• Include screenshots of any technical errors or duplicate payment receipts.

All requests must be submitted within 7 days of the original purchase date. Any request made after this period will not be entertained.

4. Refund Processing

If a refund is approved by the **Rsx Skills** administration team:

• The refund will be processed to the original payment method used during the transaction.
• It may take 5 to 10 business days for the amount to reflect in your bank account, depending on your bank’s processing time.
• Transaction fees or convenience fees charged by third-party payment gateways (like Razorpay/Stripe) are non-refundable.

5. Chargebacks and Disputes

By purchasing a course on **Rsx Skills**, you agree to contact our support team first to resolve any issues. Initiating a fraudulent chargeback or dispute with your bank without contacting us will result in immediate and permanent account termination across all RS Platforms services.